Listen with empathy and understanding to the client’s perception of the problem. Try questions like: What do you think may be causing your problem? How do you think the illness is affecting you? What do you think might be beneficial?
Explain your thoughts and perceptions about the problem.
Acknowledge, discuss, and incorporate the differences and similarities between your client’s beliefs and your own professional understanding of treatment options.
Recommend treatment. Suggest a treatment plan that is developed with the client’s involvement, including culturally appropriate aspects.
Negotiate agreement. The final treatment plan should be determined as mutually agreeable by both the care provider and client.